SD-WAN, the new MPLS.

Software-Defined Wide Area Networking (SD-WAN) is one of the most disruptive technologies to come to the fore and is impacting MPLS providers’ revenues. Many MPLS incumbents find themselves without an SD-WAN offering because they simply don’t have the ability to …

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Flexibility, service excellence driving businesses to smaller service providers

Frustrated South African businesses are increasingly turning to smaller telecommunications service providers, drawn by their ability to innovate and craft bespoke solutions that are backed up by a higher quality of customer service.

More than just a good sale or …

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SD-WAN to simplify business IT, unlock new opportunities

With much being done in 2016 to raise awareness and demystify Software-Defined Wide Area Networking (SD-WAN), larger enterprises in South Africa are starting to come to grips with the full range of benefits, and new business opportunities that are opening …

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A mindset change required to mitigate cyber attacks

Network security is a global risk and enterprises are spending millions on securing their corporate networks, yet they are still being attacked. Greg de Chasteauneuf, chief technology officer at Saicom Voice Services takes a look at why there needs to …

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SD-WAN enables and optimises cloud migration

As enterprises move their applications into the cloud and enable their mobile workforce to consume cloud applications, they need a network that is responsive to this migration. Greg de Chasteauneuf, chief technology officer at Saicom Voice Services takes a look …

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No more sleepless nights over legacy technology

Business decision makers usually have sleepless nights about aspects of their business they
can’t control, but making the move from legacy to current technology should never be one of
them. In fact, it should be an easy decision, a no …

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Unified communications’ productivity promise to SMEs

Unified communications and collaboration (UC&C) promise mobility, productivity and scalability, but why should business owners and IT managers of small and medium-sized enterprises (SMEs) care and what are the real business benefits to them right now?

One of the biggest …

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Push to make 0800 numbers truly toll-free might backfire

While a new government regulation looks to make 0800 numbers free of cost for the caller, regardless of the network they use, high interconnect rates being proposed by some networks might actually push businesses away from toll-free numbers, and put

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The benefits of using Software-Defined WAN for Unified Communications

Many organisations are starting to realise the benefits of Unified Communications (UC) as an essential tool that allows knowledge workers to collaborate using voice, video, desktop sharing, instant messaging and presence.

However, as these organisations begin to recognise the operational …

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You’re moving everything else into the cloud, why not your telephony?

So you have your company’s email, Customer Relationship Management (CRM) system and firewall in the cloud already? In which case, is it so hard to believe that you can take your telephony system (also known as a Private Automatic Branch …

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Is the move to SaaS fundamentally changing your WAN architecture?

As more and more enterprises migrate their data across to cloud data centres, such as Amazon AWS and Microsoft Azure they will inevitably begin to realise how the adoption of IaaS (Infrastructure-as-a-service) and SaaS (Software-as-a-service) will result in a serious …

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The Interconnect Rate and its Importance in South Africa’s Telecommunications Market

For the last 20 years, making calls in South Africa has changed quite considerably. One of the biggest contributing factors to this change is the evolution of the interconnect rate. The interconnect rate, the tariff one operator charges another to …

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The Shift to Cloud Communications in the Hospitality Sector

Good communication at the heart of every successful hotel?
Get Hosted Hospitality PBX to ensure that.

Good communication is at the heart of every successful hotel. And whether you’re a small hotel, a global hotel conglomerate, a famous luxury establishment …

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Software-Defined Wide Area Networking (SD-WAN)

Software-Defined Wide Area Network: Does it hold the potential to disrupt MPLS VPNs?

In brief… Yes.

But let’s go back a bit…

In the 90s, we had a surge in label switched shared wide-area technologies such as Multi Protocol Label …

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Cloud PBX for Entrepreneurs

Despite the exponential cost involved, companies and entrepreneurs have traditionally bought, built and maintained their own communications infrastructure. These days, Communications as a Service (CaaS) and cloud PBX provides companies with a reliable and cost effective alternative. Small to medium …

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The Benefits of Fibre Optic Connectivity

Slowly but surely fibre optic cable has become the standard solution when it comes to last mile connectivity which connects your office to your internet service provider. Previously fibre has been very expensive which is why copper wire technology was …

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Why Cloud PBX Is The Right Decision For You

As technology advances Cloud PBX continues to prove itself as a reliable, future proof and cost effective telephony solution. Those who remain unconvinced as to the benefits of using a Cloud PBX system need only read further.

The Benefits

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Understanding Your PBX

PBX means private branch exchange; a telephone system used by business. Anyone who has heard the term PBX, already knows that their business needs it. A PBX telephone system allows the users within an organisation to share multiple phones lines, …

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Everything You Need to Know About On-premise PBX

We recommend a Cloud PBX solution over an On Premise PBX solution, but it is important to understand what an On Premise PBX is. Click here to jump to part 2 about Cloud PBX

For most companies the biggest concern …

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